A Letter from Family

The following is letter from a former patient's daughter to the caregivers a Kindred Hospital Parkview.

Springfield has a small hospital with very big heart. I have recently returned to my home in Florida, but I wanted to tell everyone about Kindred Hospital Parkview in Springfield. This is truly a hospital with heart and their employees are heroes of the heart.

My mother, Helen, had been a patient at Kindred for months, and even though she would improve and have setbacks, the doctors and nursing staff at Kindred were amazing, not just with my mother, but with all their patients.

My mother died on July 3 with dignity, and with her family at her bedside. The doctors and nurses had stopped by her room often, not only to check on her status and do whatever needed to be done, but to pay their respects and say good-bye to not only a patient, but a friend.

I thought they might have been doing that for the family’s sake, but as my brothers and I were at my mother’s bedside for a week, I noticed this was not a job to them, it was a way of life – making their patient’s feel special and never alone. I witnessed nurses going into patient’s rooms on their breaks and having conversations with the patients and just taking a moment to sit and let the patients know they are there to help.

If a call button was pushed – it was answered within seconds. This hospital was small compared to some, but giant when it comes to compassion, healthcare practices and heart. The staff truly treats their patients as if they were treating their own parents or a loved one.

At one of the most difficult times in our lives, losing our mother, Kindred Hospital Parkview helped us through this in so many different ways, that it helped us say good-bye to a mother we loved so dearly.

I am writing to you, to inform you that in today’s world – there is still a Hospital in America with Heart, a hospital with employees who care, and I mean every employee.